Mobile, Trust, and Privacy

4 September 2014 - A Workshop on Other in Istanbul, Turkey

Brief substantive summary of the workshop and presentation of the main issues that were raised during the discussions

The panel produced a very interesting discussion covering multiple and diverse viewpoints on the questions posed in the panel description.
The panel all agreed that privacy and data protection – while different concepts, are related and are both important consumer rights. Referring to an increasingly mobile-connected world the panel highlighted both the challenges but also a number of opportunities around the use of mobile data.
• Lack of consistency and interoperability of privacy/data protection requirements across different countries and across different companies / sectors leads to legal uncertainties, costs and barriers for both businesses and governments. Panelists highlighted that some countries may have no laws at all while consumers may have different privacy concerns and expectations in relation to where they are based
• Companies processing personal data can take the “high ground” by acting proactively in addressing privacy challenges even in the absence of laws so as to protect consumers who are already interfacing with various platforms and connected devices.
• Free flow of information and free expression is important. This is cultural, economically and socially critical.

Conclusions drawn from the workshop and possible follow up actions

• The privacy/mobile big data discussion continues to be very important but is fundamentally different and new as compared to when we started this discussion. The mobility aspects of it make everything that much more complicated and that much more personal for each and every one of us.
• User trust is fundamental if mobile-derived data is to be used for meeting public policy objectives, and creating economic opportunities.
• New uses of mobile data (particularly in the IoT space) may pose new risks to citizens and consumers’ privacy, particularly where the correlation of various data about an individual can lead to his/her identification. ACTION: Companies should consider such privacy implications when first designing services.
• There is a need for greater transparency over government access to private sector data was also raised as an issue.

Estimation of the overall number of participants present at the workshop


Estimation of the overall number of women present at the workshop

about half of the participants were women

Extent to that the workshop discuss gender equality and/or women’s empowerment

it was mentioned briefly in the presentations and discussions

A brief summary of the discussions in case that the workshop addressed issues related to gender equality and/or women’s empowerment

Gender equality (and social class) was mentioned in the context of consumers' access to (a) smartphones (b) education. It was suggested that the level of education/social class (and where relevant, gender) plays a role in someone's privacy expectations and understanding.

Reported by

Yiannis Theodorou