Mobile, Trust, and Privacy

4 September 2014 - A Workshop on Other in Istanbul, Turkey

Original Proposal

IGF 2014 sub theme that this workshop fall under

Enhancing Digital Trust


More consumers now use their mobiles to go online to access information and services. Mobile plays a central role in driving economic growth and social opportunities. However, it is important that people can interact and access services in a trusted and secure environment that protects their online privacy.
Increasingly, mobile ecosystems acquire consumers’ data by default, while smartphones broadcast data by default. These ‘default’ positions challenge current data protection and privacy legal frameworks, and consumers’ ability to manage their privacy and online identities.
A key ingredient for strengthening trust in a mobile connected world is a user-centred privacy framework that applies to all digital and identity services whether in retail, healthcare, government, banking or any other sector.
The GSMA recently published global research showing trust matters and that mobile users want better transparency and choice over how their personal data are used. They also expect all companies accessing their data to treat their privacy consistently.
This workshop aims to bring together leading representatives from a broad spectrum of stakeholder groups to discuss privacy-related issues and ways to enhance mobile users’ trust.
Questions to address include:
• How can citizens – in both developed and developing countries – benefit from the responsible use of mobile-derived data?
• What are the key emerging issues and challenges of a mobile hyper-connected world?
• How can we ensure secure and trusted identities online?
• eds to be done to ensure consumers are able to access services in private, trusted and secure ways?
• What are the respective roles of law and industry self-regulation in enhancing trust?

Name(s) and stakeholder and organizational affiliation(s) of institutional co-organizer(s)

Workshop organiser: The GSM Association (GSMA)
Technical Community/ Global mobile industry association, which represents more than 800 mobile operators worldwide and more than 200 companies from the wider ecosystem.

Has the proposer, or any of the co-organizers, organized an IGF workshop before?


The link to the workshop report

(2013) - workshop 81 and (2011): (workshop 75)

Type of session


Duration of proposed session

90 minutes

Subject matter #tags that describe the workshop

#mobileprivacy, #digitalidentity, #digitaltrust, #privacy, #security

Names and affiliations (stakeholder group, organization) of speakers the proposer is planning to invite

Moderator: Ambassador David Gross


1.Ms Alexandrine Pirlot de Corbion - Civil society & Academia, (Advocacy Officer at Privacy International)- CONFIRMED
2.Mr Sunil Abraham, Executive Director, Centre for Internet and Society (NGO)- CONFIRMED
3.Ms Titi Akinsanmi, GOOGLE's Policy and Government Relations Manager, Google, Nigeria - CONFIRMED
4.Mr Amos Manasseh, Director of Media and Group Strategy, Axiata - Private Sector (KL) - CONFIRMED
5.Mr Pat Walshe - Director of Privacy, GSMA (Technical Community/Global Mobile Association)- CONFIRMED

Name of Moderator(s)

Ambassador David A. Gross

Name of Remote Moderator(s)

Mr Yiannis Theodorou

Description of how the proposer plan to facilitate discussion amongst speakers, audience members and remote participants

Ambassador David Gross is a very strong moderator with extensive experience in facilitating discussions and giving opportunities to all panellists to contribute. In order to maximise interaction with the audience (and remote participants) we will:
• Promote the event in advance through all our social networking portals (twitter, linkedIn, facebook) and accepting emails at our dedicated mobile privacy address (mobileprivacy[at]gsma[dot]com)
• Plan on taking questions (through social media) in advance and during the session

Description of the proposer's plans for remote participation

To maximise global/remote participation, we can:
• Use Cisco WebEx remote conferencing software with video/audio streaming/people calling in
• Make panellists' presentations (if any) available online prior to the event for people to access/follow remotely (website/SlideShare)
• Send remote participants' questions through twitter and include to the panel – call for questions
• If facilities allow, offer interactive voting devices given out to attendees to guide direction of conversation
• Host remote hubs in GSMA regional offices – Latam, Africa, Europe, Asia (as per previous years)

Background paper

background paper